Terms of service

Last updated: 10/20/2025

OVERVIEW
This website is operated by Hugh Beds. Throughout these Terms of Service (the “Terms”), the terms “we”, “us” and “our” refer to Hugh Beds. By accessing or using our website at https://hughbeds.com (the “Site”), purchasing products, or using any services offered through the Site (collectively, the “Services”), you agree to be bound by these Terms of Service, including all additional terms, conditions and policies referenced herein and/or available by hyperlink. If you do not agree to all the Terms, then you may not access or use the Site or the Services. Usage of the Services constitutes an offer by you, acceptance is expressly limited to these Terms.
We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to the Site. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on the platform provided by Shopify Inc., which provides us with the online e‑commerce platform that allows us to sell our products and services to you.


SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms you represent that you are at least the age of majority in your state or province of residence—or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use the Site.
You may not use our products for any illegal or unauthorized purpose; you must not, in your use of the Services, violate any laws in your jurisdiction (including but not limited to copyright laws). You further agree not to transmit any worms, viruses or any code of a destructive nature through or to the Site. A breach or violation of any of the Terms will result in an immediate termination of your Services.


SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse our Services to anyone for any reason at any time. You understand that your content (except credit‑card information) may be transferred unencrypted and changes may be made to adapt to technical requirements of connecting networks or devices. Credit‑card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Site or the Services, use of the Site, or access to the Site or the Services through which the Site is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if the information on the Site is not accurate, complete or current. The material on this Site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources. Reliance on any material on this Site is entirely at your own risk.
This Site may contain certain historical information. Historical information is not current and is provided for reference only. We reserve the right to modify the contents of the Site at any time, but we have no obligation to update any information on our Site. You agree that it is your responsibility to monitor changes to our Site.


SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third‑party for any modification, price change, suspension or discontinuance of the Service.


 SECTION 5 – PRODUCTS
Certain products or services may be available exclusively online through the Site. These products or services may have limited quantities and are subject to return or exchange only according to our Return & Refund Policy. We have made every effort to display as accurately as possible the colours and images of our products that appear on the Site. However, we cannot guarantee that your computer monitor’s display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products and/or services to any person, geographic region or jurisdiction. We may exercise this right on a case‑by‑case basis. We further reserve the right to limit the quantities of any products or services that we offer. All descriptions of products, product pricing and availability are subject to change at any time without notice, at our sole discretion. Any offer for any product or service made at the Site is void where prohibited.


SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. This restriction may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was placed. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including but not limited to your e‑mail address and credit‑card numbers and expiration dates, so that we can complete your transactions and contact you as needed.


SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third‑party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools “as is,” and “as available,” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third‑party tools.
Any use by you of the optional tools offered through the Site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which the tools are provided by the relevant third‑party provider(s). We may in the future offer new services and/or features through the Site (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.


 SECTION 8 – THIRD‑PARTY LINKS
Certain content, products and services available via the Site may include materials from third‑parties. Third‑party links on the Site may direct you to third‑party websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of any such websites, nor do we warrant or assume any liability for any third‑party materials, products or services of those websites.
We are not liable for any harm or damages related to your access or use of goods, services, resources, content or any transactions made in connection with third‑party websites. Please review carefully the policies and practices of these third‑party websites before engaging in any transaction.


 SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries or suggestions) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials (“Comments”), you agree that we may at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any Comments that you forward to us.
We are under no obligation (1) to maintain any Comments in confidence; (2) to pay compensation for any Comments; or (3) to respond to any Comments.
You agree that your Comments will not violate any right of a third‑party, including copyright, trademark, privacy, personal or proprietary rights. You further agree that your Comments will not contain libellous or otherwise unlawful, abusive or obscene material or contain any computer virus or malware that could affect the operation of the Site or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself or otherwise mislead us or third‑parties about the origin of any Comments. You are solely responsible for any Comments you make and their accuracy. We take no responsibility and assume no liability for any Comments posted by you or any third‑party.


SECTION 10 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our Site or in the Services that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, shipping charges, transit times or availability.
We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information in the Services or on any related website is inaccurate at any time without prior notice (including after you submit your order). We undertake no obligation to update, amend or clarify information in the Services or on any related website including, without limitation, price information, except as required by law. No specified update or refresh date should be taken to indicate all information has been modified.


SECTION 11 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms, you are prohibited from using the Site or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts;
(c) to violate any international, federal, provincial, local or state regulations, rules, laws or local ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or other malware or malicious code that will or may be used in any way that will affect the functionality or operation of the Site or any related website, other websites or the Internet;
(h) to collect or track the personal information of others;
(i) to spam, phish, pharm, pretext, spider, crawl or scrape;
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security features of the Site or any related website, other websites or the Internet.
We reserve the right to terminate your use of the Service or the Site for violating any of the prohibited uses.


 SECTION 12 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of the Service will be uninterrupted, timely, secure or error‑free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service (except as expressly stated by us) are provided “as is” and “as available” for your use, without any warranties, representations or conditions of any kind, either express or implied, including but not limited to implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non‑infringement.
In no case shall Hugh Beds, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, direct, indirect, incidental, punitive, special or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of the Service or any products or services procured using the Service, or for any other claim related in any way to your use of the Service or any product, even if advised of their possibility.
Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such jurisdictions our liability shall be limited to the maximum extent permitted by law.


 SECTION 13 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Hugh Beds and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand, including reasonable attorneys’ fees, made by any third‑party due to or arising out of (a) your breach of these Terms, (b) your violation of any law or the rights of a third‑party, or (c) your use of the Service.


SECTION 14 – SEVERABILITY
In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and such unenforceable portion shall be deemed severed from these Terms. The validity and enforceability of the remaining provisions shall not be affected.


 SECTION 15 – TERMINATION
The obligations and liabilities you incur before the termination date shall survive termination of this agreement. These Terms are effective until terminated by either you or us. You may terminate them by notifying us that you no longer wish to use the Services, or when you cease using the Site. If in our sole judgment you fail to comply with these Terms (or we suspect you have failed), we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; we may also deny you access to the Services or any part thereof.


 SECTION 16 – ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms and any policies or operating rules posted by us on the Site or in respect to the Services constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications and proposals (whether oral or written). Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.


SECTION 17 – GOVERNING LAW
These Terms and any separate agreements whereby we provide you Services shall be governed and construed in accordance with the laws of [UK].


 SECTION 18 – CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes on our Site. It is your responsibility to check the Site periodically for changes. Your continued use or access of the Site or Services following the posting of any changes constitutes acceptance of those changes.


SECTION  19– CONTACT INFORMATION
Questions about these Terms should be directed to us at:
Hugh Beds
info@hughbeds.com