Refund policy

Return & Refund Policy

Last updated: [3/28/2026]

At Hugh Beds, we strive to ensure your complete satisfaction with every purchase. If you're not entirely happy with your order, our Return & Refund Policy is designed to make the process straightforward.

🛒 Return Eligibility

You have 14 days from the date of receiving your item to request a return. To be eligible:

• The item must be unused and in the same condition you received it.

• It should be in its original packaging.

• A receipt or proof of purchase is required.

📦 How to Initiate a Return

To start a return, please contact us at info@hughbeds.com. Our team will guide you through the return process and provide the necessary instructions.

Return Address:

Unit 34, Wharf Street, Dewsbury, West Yorkshire, WF12 9AH

⚠️ Damages and Issues

Inspect your order upon arrival. If you find any items that are defective, damaged, or incorrect, please notify us immediately at info@hughbeds.com. We will address the issue promptly.

🔁 Exchanges

To receive a different item, it's best to return the original product. Once your return is accepted, you can place a new order for the desired item.

💸 Refunds

After we receive and inspect your return, we will notify you about the approval status of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your return and you haven't received your refund, please contact us at info@hughbeds.com.